Speaking up and raising concerns

How to speak up at ESNEFT

We encourage our staff to raise concerns openly, or anonymously if they prefer, safe in the knowledge they will be supported and protected if they do, to make our Trust a positive and trustworthy place to work, train and receive care.

Colleagues can raise a concern about any risk, malpractice or wrongdoing you think is harming the service we deliver. Examples are:

  • A patient safety matter
  • Unsafe working conditions
  • Inadequate induction or training for staff
  • Lack of response, or poor response to a reported patient safety incident
  • Suspicions of fraud
  • A bullying culture (across a team or organisation rather than individual instances of bullying)
  • Concerns about a colleague’s behaviour or personal views

It is safe to raise concerns at ESNEFT

We want all staff to feel safe. We know that some staff may feel uncertain about speaking up. You may believe that it will be held against you or that you may suffer detriment after speaking up. We offer absolute protection to all staff that speak up in good faith.
Provided you are acting honestly and in good faith, it does not matter if you are mistaken or if there is an innocent explanation for the concerns.
If you raise a concern under the Raising Concerns policies, regardless of the route you choose to speak up, you will not be at risk of any form of reprisal, or reprimand or be subjected to any form of detriment.

Ways to speak up at ESNEFT

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