ESNEFT values and behaviours
Our organisational values are “OAK”:
- Optimistic
- Appreciative
- Kind
For everyone this means
Optimistic
We will work together positively to make time matter for all our patients and staff.
Appreciative
We understand and value the role we all have in delivering better patient care every day.
Kind
We will value diversity and provide a caring and listening environment for all our patients and staff.
For me this means
Optimistic
- I will be a visible champion of improvement
- I will be reliable, someone people can depend on
- I will build and develop positive working relationships
- I will take ownership of my own actions and performance
Appreciative
- I will be clear on what is expected from me and my team
- I will behave and use language which demonstrates respect and courtesy for others
- I will celebrate success and the contribution everyone brings
- I will embrace feedback, admit to mistakes and know I can ask for help
Kind
- I will speak up to ensure patients and colleagues are safe from harm
- I will listen to and respect the views of others
- I will be approachable, helpful and polite
- I will treat everyone as an individual
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