Freedom of information

 

Freedom of Information requests

The Freedom of Information Act ensures that public sector organisations are publicly accountable and gives any person the right to request information about a public authority.

As a member of the public you have a right to know what your local NHS are doing for you, what money we receive and how we spend it, what services we offer, what targets we are set and how we are working towards achieving them.

The Freedom of Information Act applies to England, Scotland and Wales. It is monitored by the Information Commissioners Office (ICO).

ICO website – freedom of information guidance (Opens in a new window) .

The Publication Scheme

The ICO has set out a model publication scheme for all health bodies to follow and this allows us break down the information we routinely publish into seven classes. Any questions comments or complaints about this Scheme should be sent in writing to:

Data Protection Officer
Information Governance Team
Ipswich Hospital
Heath Road
Ipswich
IP4 5PD

ESNEFT publication scheme

Making a Freedom of Information request to ESNEFT

If you wish to make an enquiry about East Suffolk and North Essex NHS Foundation Trust under the Freedom of Information Act, then please check our publication scheme and Freedom of Information responses first.

If you can’t find the information you require then please write to:

Data Protection Officer
Information Governance Team
Ipswich Hospital
Heath Road
Ipswich
IP4 5PD

Email the Freedom of Information team

We will acknowledge your request and then get to work on finding the information you requested. Under the Act we have twenty working days to find that information and pass it to you, although there are certain exemptions to this

ICO website – responding to an FOI request (Opens in a new window)z.

How much will it cost me?

Requests under the Freedom of Information Act are free unless they exceed the ‘appropriate limit’ of eighteen hours work or £450. If your request is likely to incur charges we will inform you before going ahead.

I didn’t get the information I wanted

If you feel that the Trust has not answered your query to your satisfaction then please write to:

Data Protection Officer
Information Governance Team
Ipswich Hospital
Heath Road
Ipswich
IP4 5PD

If you are still not happy with the response then you can take it further with the Information Commissioners Office (Opens in a new window)

The Act encourages a policy of openness and we will do our best to provide you with the information you requested. Although there are some exemptions that mean we do not have to provide you with information, we will explain these if the situations arise.

Please note that the Act does not enable you to make requests about medical records. These are covered by the Data Protection Act,

Access to your health records.

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