Access to your medical records

 

Your health records

Your medical and healthcare information is just that – yours. You can ask for access to the information we hold on you for free at any time.

If you would like to see the information we hold about you, you can make a request for a copy of your medical records.

If you are seeking copies of your child’s health records, you will also need to supply proof of your child’s identity and your parental responsibility.

Access to Health Records legislation allows us to share medical records of a deceased person with authorised representative(s) or any person who may have a claim arising out of that person’s death. If you are requesting personal information about someone who has died, you will need to supply a copy of their death certificate and proof that you are the executor or a beneficiary within their last will and testament.

There is no charge for this service and all requests should be met within a calendar month.

To make a request for Colchester Hospital medical records

Visit the Subject Access Request Portal (SAR) where you will be asked to register yourself on the system (if you haven’t registered before) and to make your request.

The first time you use the portal, you will need to create an account. It only takes two minutes to do so. Instructions are available to help guide you through the process.

If you experience any problems when registering or using the SAR Portal, please contact the Colchester Access to Records team:

  • Email: SARColchester@esneft.nhs.uk
  • Tel: 01206 742127
  • Write: Access to Health Records Team, Colchester Hospital, Turner Road, Colchester, Essex, CO4 5JL

Although we would encourage you to use the SAR Portal as we consider it offers a much-improved user experience, we understand if you’d prefer not to. Therefore, as an alternative, you can use the form below to make a request.

If you’re unable to print a copy of the form, please request a paper copy from the team using the contact details shown above (email preferred).  Once you’ve completed it, please send it back to the Access to Records team at the Colchester Hospital who will deal with your request.

To make a request for Ipswich Hospital medical records

Visit the Subject Access Request Portal (SAR) where you will be asked to register yourself on the system (if you haven’t registered before) and to make your request.

The first time you use the portal, you will need to create an account. It only takes two minutes to do so. Instructions are available to help guide you through the process.

If you experience any problems when registering or using the SAR Portal, please contact the Ipswich Access to Records team:

  • Email: SARIpswich@esneft.nhs.uk
  • Tel: 01473 704484
  • Write: Access to Health Records Team, Post Bag N051, Ipswich Hospital, Health Road, Ipswich, Suffolk, IP4 5PD

Although we would encourage you to use the SAR Portal as we consider it offers a much-improved user experience, we understand if you’d prefer not to.  Therefore, as an alternative, you can use the Application for Access to Health Records at Ipswich Hospital form.

If you’re unable to print this form, please request a paper copy from the team using the contact details shown above (email preferred).  Once you’ve completed it, please send it back to the Access to Records team at the Ipswich Hospital who will deal with your request.

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