Paying for parking
An automatic number plate recognition (ANPR) system is in place at Ipswich Hospital, meaning you only pay for the time you are here.
You can use your bank card or mobile phone, as well as cash, to pay for your stay.
Visitors may park free of charge for the first 30 minutes in the main public car park or at the drop-off point outside the hospital’s main entrance.
The main entrance reception opening hours are 8am – 8pm, 7 days a week.
Ipswich Hospital Parking Accessibility information from AccessAble
Paying at the machines
If you decide to pay at the machines, you do this when you are ready to leave.
When you are ready to leave the hospital, go to the machines in the car parks and enter all of your number plate. Press the search button and 3 options will appear:
- Option 1 “Yes, that’s my vehicle and the correct entry time” – press and pay for parking
- Option 2 “This is my vehicle but the entry time is wrong” – press and it takes you to the honesty screen
- Option 3 “No, the picture is not my vehicle” – press and it takes you to the honesty screen
If the vehicle is not found it takes you to the honesty screen.
Parking Machine Locations
- 2 machines to the right-hand side of the Garrett Anderson Building as you look at it (behind the bus stops).
- 2 machines in car park F (Main car park) along main walkway.
- 1 machine in car park G (Maternity car park). On your left just before you enter the building.
- 1 machine in car park K, situated at the side of Hunnitots nursery.
- 1 machine at entrance 15. Through the double doors, on the left-hand side.
- 1 machine situated at either end of car park B.
- 1 machine in car park D, on the main walkway, near the trees.
Parking – pay by phone
If you decide to use pay by phone, you do this when you arrive.
- Visit the website, open the app or phone paybyphone
- Enter the location code (805722)
- Enter the time you expect to be parking for and pay
You can extend your parking time at any point during your stay in the app or by phone.
If you use paybyphone you do not need to go to the machines in the car park.
Car Parking Charges
Visitors may park free of charge for the first 30 minutes in the main public car park or at the drop-off point outside the hospital’s main entrance.
- Up to 30 minutes – free (you do not have to use the machines)
- Up to 1 hour – £2.20
- Up to 2 hours – £3.30
- Up to 4 hours – £4.50
- Up to 5 hours – £5.50
- Up to 8 hours – £6.50
Long stay parking tickets are available from the kiosks located by the entrance barrier.
- 3 days – £8
- 5 days – £12
- 7 days – £14
Blue Badge Holders
Blue badge holders only have to register their badge and vehicle with the hospital team, the first time they use ANPR, to make sure they are not charged for parking.
You can do this by going to:
- The Main Entrance of the hospital.
- The General Office located at the south end of the hospital opposite Boxford and Bramford wards. Please note that the office now has extended opening times to help with this Monday to Friday (8am to 5pm) – closed Bank Holidays and weekends.
- Entrance 6
- Patients attending either the Renal Unit, Outpatients (Entrance 6) and MacMillan Centre can also register their disabled badges within the department. This service is only available to those attending these areas.
Please note that the blue badge holder must be present at the time of registering. This is so we can confirm their photo identification.
On the day you register please leave the clock part of your blue badge in your vehicle and bring the photo ID part along with your registration number/s to one of the areas above and we will register the blue badge for you.
You can register up to four vehicles to a blue badge and once you have registered your vehicle(s) you can park in our blue badge parking spaces free of charge and simply drive in and out of the car parks when you visit the hospital.
Please make sure that when you park in a blue badge parking space that you clearly display your blue badge, failure to do so could lead to a penalty charge notice being issued.
Blue badge holders are not permitted to park on yellow lines, hatched areas, or on the pavements or grassed areas on our sites.
The only time you need to visit the office again is if:
- your blue badge expires and you receive a new one
- you change your vehicle
- you come to hospital in a different vehicle
- If you have any issues registering a blue badge, please email the travel plan team
- Car parking is free for disabled drivers who have a Blue Badge. There are disabled parking spaces in each car park. Blue Badge holders may also park in non-disabled spaces.
Parking for people attending cancer appointments
Car parking is free for people attending cancer appointments or radiotherapy appointments.
We have dedicated cancer car park spaces in car park K near to Entrance 15. The spaces are outlined in yellow.
You must register your vehicle registration on the parking tablet in the chemotherapy department or radiotherapy department at every appointment. Do not use the parking payment machines located in other car parks if you are parking in a yellow space, only the tablets in the chemotherapy or radiotherapy departments.
If you have any issues, please ask in the cancer department.
Frequent outpatient attenders
If you need to attend hospital at least three times a month, for at least three months, you can claim free parking. A month is defined as a period of 30 days.
If you have a schedule of appointments that meet the frequent outpatient attenders criteria, take your letters to the general office. The travel team will add your vehicle details to our system for the duration of your treatment.
If your appointments are not known in advance, you can claim back parking charges at the end of your course of treatment by submitting your parking receipts to the general office.
Parents of sick children staying overnight
Please register your vehicle details using the parking tablet in the children’s department.
Parents with a baby in the neonatal unit
Please register your vehicle details using the parking tablet in the neonatal unit.
Patients on dialysis
Please register your vehicle details using the parking tablet in the dialysis department.
Penalty Charges
You may receive a penalty charge if you leave the site without paying for your parking.
The money that we make from car parking charges is reinvested in maintenance and improvements for the car parks and the provision of a security service.
Support for patients who receive benefits
If you are a patient on any of the following benefits you can claim back parking charges and get a mileage allowance:
- Income Support.
- Income-related Jobseeker’s Allowance.
- Pension Credit.
- Tax Credit Exemption Card.
- Income-related Employment & Support Allowance.
- HC2/HC3 Form.
Visitors on benefits cannot claim.
To claim, please visit the general office (Entrance 2).
Disabled people, frequent outpatient attenders and parents of sick children staying in hospital overnight receive free car parking under national guidance. Definitions of these groups and further information can be found on the Government website
If you have a question about parking at Ipswich Hospital please email the travel plan team.
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