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Diabetes key contacts

Home > Services > ESNEFT community diabetes (North East Essex Diabetes Service – NEEDS) > Contact ESNEFT community diabetes (NEEDS) > Diabetes key contacts

Contacts for people living with diabetes under the care of the ESNEFT community diabetes (North East Essex Diabetes Service – NEEDS) team

The Community Diabetes (North East Essex Diabetes Service) team will aim to communicate via social media and where necessary contact patients directly to update regarding confirmed diabetes medication supply issues.

However if you are having supply issues with your insulin or diabetes supplies very often this could be a pharmacy warehouse delay. It is best to try and contact the supplying company to begin with, who can then confirm if there are any true shortages. Usually the issue can be resolved by the pharmacy changing their ordering processes and the company can communicate with your pharmacy directly if required.

In the case of urgent supply issues all GP surgeries have access to local guidance around alternative diabetes medications to use if required.

It is advisable to keep at least 1 month supply of diabetes medications at all times, but not advisable to ‘stock pile’ beyond this.

Diabetes UK also share updates on their news page (Opens in a new window).

Insulin company details

Pump companies

Other useful contacts

  • eye screening –  01473 954 800 or email the email the eye screening team
  • Community Gateway – 03000 032 144
  • Abbotts Customer Care – 08001 701 177
  • Dexcom Customer Care – 08000 315 761
  • Hospital transport – 03000 134 995
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Patient info