01/11/2021 | Press releases

How to keep in contact with patients during visiting restrictions

Giles Thorpe, Chief Nurse at East Suffolk and North Essex NHS Foundation Trust, has thanked all of our communities for their patience and forbearance as temporary visiting restrictions come into place at all of the Trust’s hospitals.

“We know how important visitors are for patients and it was a very difficult decision to take. The rising level of COVID-19 admissions and prevalence in our communities meant that we had to take action to keep everyone safe,” Giles explained.

“We are seeing a rise in telephone calls being made to all our hospitals and would be most grateful if all families and carers could help us by nominating one person (usually the next of kin) to be the main contact and make the call and then to share the information with all of their family and friends.

“This would help us significantly reduce the very large number of calls which are being made to wards and allow more time for staff to care for patients,” Giles added.

Everyone can also use our on-line Letters to Loved Ones service.

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