Patient Experience Team

Working with our patients, carers and community

We believe that involving patients and carers helps us think about things from your point of view and can help us improve the services we provide. We want to work in partnership with you to improve everything we do.

The Trust appreciates and welcomes the support of patients, carers, family members, representatives from voluntary and community groups who would like to give their time to help the Trust understand how the services meet the needs of the local community.

If you are interested in finding out more about getting involved, please contact The Patient Experience Team:

Email –

Central phone number –  01473 702 101 for both Colchester and Ipswich.

Improving Accessible Information

The Patient Experience Team also support the Trust in compliance with the Accessibility Information Standard. Head of Patient Experience, Tammy Shepherd, is also the Trust’s Accessible Information Standard Champion. You can reach Tammy to discuss any AIS matter on 07493 093 407.

Tammy Shepherd, Head of Patient Experience and AIS Champion

Tammy Shepherd, Head of Patient Experience and AIS Champion


You can find out more about how ESNEFT are committed to making its websites accessible, under the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018, by viewing our accessibility information page.




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