Changing or cancelling an appointment at Ipswich pain clinic

It is very important that you let us know in advance if you need to cancel or change an appointment. If you let us know in time, we can rebook your appointment and let someone else have your original slot. This helps us to reduce waiting times.

If you fail to attend an appointment without warning us in advance, then in line with Hospital policy we will discharge you from the service. All future appointments or procedures you have booked with the Ipswich pain clinic will be cancelled.

Change or cancel your first appointment

Please call the Ipswich Hospital appointment centre on 0845 840 0200.

Change or cancel a follow-up appointment

Please contact the pain management reception desk on 01473 703 436. If the receptionist cannot take your call, you can leave a message on the answering machine. Please remember to state clearly:

• your full name
• your date of birth
• your hospital number (if you know it)
• the date and time of the appointment

Tell us whether you would like to cancel and/or change your appointment. If you want to rebook it, we will contact you to offer you another appointment.