27/04/2023 | Press releases

Industrial action: a message for patients

Please attend your appointments with us

Some NHS services across the country are being affected by strike action.

The Royal College of Nursing (RCN) has announced that our hospitals will be affected by nursing strikes from 8pm on Sunday (30 April) until midnight on Bank Holiday Monday (1 May) next week.

Both our ESNEFT teams and the wider NHS are committed to keeping disruption to services to a minimum. Our key focus is on providing safe care for patients who need urgent and emergency services, and those receiving inpatient care in our hospitals.

We will be reducing the number of appointments we have planned on the strike days to make sure we have safe levels of staff across all services. You’ll be contacted if your appointment needs to be changed, so please turn up as usual if you are not contacted. We know how disappointing it will be for patients who have their appointments rescheduled. We are very sorry and will rearrange the appointments as quickly as possible.

If you need medical help or advice, go to NHS 111 online unless it is a life-threatening emergency when you should still call 999.

 

Frequently Asked Questions (FAQs)

What is happening?

Trade unions representing some NHS staff are in dispute with the Government over pay. A number of the unions have balloted their NHS members to take part in industrial action

What if I need urgent or emergency care?

Anyone who needs urgent care should use NHS111 online to be assessed and directed to the right care for them. If you do not have internet access the 111 helpline is available. When someone is seriously ill or injured and their life is at risk, you should seek emergency care in the normal way, by calling 999.

What if I have an appointment on a strike day?

Everyone who has an appointment should attend as planned unless we contact you to reschedule. If we have not contacted you, please attend your appointment.

Will emergency care be affected on strike days?

Emergency care will continue to be available across all parts of the country. It is really important that in emergency and life-threatening cases – when someone is seriously ill or their life is at risk patients continue to come forward as normal.

I have a loved one who will be a hospital inpatient on strike day – how will their care be affected?

All hospital inpatients will be informed of how their care will be impacted on a ward-by-ward basis by the staff involved in delivering their care.

When will I find out if my appointment is rescheduled?

The NHS will contact you if your appointment needs to be rescheduled due to strike action. This is likely to be a text, phone call or a letter and you should be offered an alternative date for your appointment. If we have not contacted you, please attend your appointment as planned.

If my appointment is rescheduled, will I be put back to the bottom of the waiting list?

Any appointments that need to be rescheduled will be done so as a priority.

Is there anything I should do now?

No, the NHS will contact you if your appointment needs to be rescheduled due to strike action.

Should I cancel my appointment on the day of strikes?

No, if we have not contacted you, please attend your appointment as planned.

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