Mike Meers is Managing Director at East Suffolk and North Essex NHS Foundation Trust.
He said: “We are aware of an ongoing global service issue affecting Microsoft 365 services, which is not specific to our Trust. As a result, you may experience delays or difficulties sending emails to, or receiving emails from, our services and clinical teams.
“Please be assured that our IT team is actively monitoring the situation and assessing the impact across the Trust.
“If you have an urgent clinical query or need to reach a department regarding an imminent appointment, please contact the relevant service or our main switchboard by telephone, or you can get in touch via MyChart.
“A further update will be shared as soon as more information becomes available.
“Please continue to attend appointments unless you are told otherwise. If you need immediate medical help, use 111 (via the NHS app, online or by calling) and in an emergency call 999.
“Thank you for your patience and understanding.”
- Colchester Hospital switchboard: 01206 747 474
- Ipswich Hospital switchboard: 01473 712 233