Cancer Clinical Nurse Specialist charter
Supporting patients throughout their cancer experience with care and kindness.
A vision for patient-centred Clinical Nurse Specialist Services.
Mission
Together we will provide high quality, evidence-based, safe and timely healthcare for all individuals affected by cancer.
Vision
We will work across boundaries to develop cancer services through advocacy, listening and empowerment of both patients and staff to meet the needs of a modern NHS.
Values
We are passionate about providing patients and their loved ones with expert, personalised care, by ensuring a caring, kind and compassionate approach to their individual needs
and concerns.
Our promise
Caring
Communication is the foundation of all our interactions, ensuring patients and loved ones have the most positive experience of care possible.
Advocate. We will listen and ensure the voice of those we care for are heard and their wishes respected.
Responsive. We will provide timely support and drive improvement, ensuring you have the right care at the right time.
Individualised care is at the heart of what we do. We will endeavour to understand what matters to you most and provide information and support in a way that best suits your needs.
Nurse. We pride ourselves in excellence, working to the top of our knowledge and ability.
Genuine. Empathy, kindness and honesty are fundamental to the care we provide.
Kind
Knowledge. Expert information and education is central to providing evidence-based care. We prioritise our professional development to deliver the best for our local population.
Innovation. We work in collaboration and embrace new developments and technology to be a centre of excellence in cancer care.
NHS. We take pride in working positively in partnership with colleagues across the NHS and organisations including social care, charity and voluntary sectors and champion coproduction with service users to deliver free health care for all at the point of need.
Diversity. We see strength in differences, respect individuals needs and strive for equality in the services we provide.
We strive to provide care which not only meets, but exceeds the expectations set out in this charter.
This mission statement and objectives were jointly produced by clinical nurse specialists across Suffolk and north Essex.
As a leadership team, we have signed to reinforce these expectations. We assure our commitment to enabling our workforce to deliver these promises to our patients, loved ones and each other.
Accessibility
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