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Your cancer key worker

Your cancer key worker at ESNEFT

While receiving care, you will usually will have a main point of contact called a key worker. This is usually a clinical nurse specialist (CNS) or a specialist radiographer.

Your key worker is an important member of the Multi Disciplinary Team (MDT) specialists working together to support you.

You may meet your key worker at your first appointment, or after you have been diagnosed.

The role of the cancer key worker

Watch a video where clinical nurse specialist Dan talks about the role of your key worker. The video opens in a new window which takes you to YouTube where accessibility controls may not be supported.


They will explain your tests and treatment options and support you and your family. You will also be given written information about the type of cancer you have, and other sources of information and support.

Your key worker may change as you go through different treatments such as surgery, chemotherapy and radiotherapy.

Cancer key workers support you by:

  • providing one-to-one care and support
  • explaining tests
  • explaining your treatment options
  • helping you to manage any side effects or symptoms
  • communicating between members of your care team such as your GP, practice nurse, community nurse and social worker


If you experience difficulty contacting your key worker and need to speak to someone please ring the cancer information centre at the hospital caring for you.

Cancer Wellbeing Centre at Colchester Hospital

The centre is open Monday to Friday 9.30am to 12.30pm and 1.30pm to 3.30pm

01206 745 347

John Le Vay Cancer Support and Information Centre at Ipswich Hospital

The centre is open Monday to Friday 9.30am to 12.30pm and 1.30pm to 3.30pm

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