The Radiotherapy Department at Ipswich Hospital has been presented with a prestigious award for providing a warm, welcoming and high quality environment for patients receiving treatment for cancer.
shows (L – R) Radiotherapy administrator Naomi Nash pictured with radiotherapy support worker Shelly Gillingham
Staff at the unit have been presented with the Macmillan Quality Environment Mark following a rigorous assessment by Macmillan and a patient representative. They looked at a range of factors, including how easy the department is to find, how welcoming and comfortable the environment is and whether it respects people’s privacy and dignity. The assessors also spoke to patients and staff to gain their feedback.
shows (L – R) radiotherapy service manager Suzanne Isherwood, radiotherapy administrator Naomi Nash, specialist radiographer Lyndsey Rew, radiotherapy support worker Shelly Gillingham and specialist radiographer Alex Knights.
Suzanne Isherwood, radiotherapy service manager, said:
“We are really pleased to receive this award, which shows that we are providing a warm and welcoming environment for our patients.
“We know that patients coming in for radiotherapy may be anxious about their treatment, so strive to make the unit as relaxing and homely as possible. We regularly receive positive feedback from our patients, but are always looking for ways to improve still further so that we can make sure everyone has the best possible experience when they come to the department.”
The radiotherapy department’s success comes after the Woolverstone Day Unit was awarded the MQEM.
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