21/08/2023 | Press releases

Extra support for young patients at Ipswich Hospital

Young people receiving care at Ipswich Hospital can now get extra support for their wellbeing, mental health and educational needs following the launch of a brand new youth service.

Clinicians can refer patients aged between 11 and 19 to youth worker Rachel Senior (pictured below). Rachel will provide approximately six to eight one-to-one sessions. She offers help with everything from building confidence and self-esteem to accessing education. In the sessions, she and the patient will explore strategies to promote positive emotional wellbeing.

The launch of the service brings Ipswich Hospital in line with Colchester, which is also run by East Suffolk and North Essex NHS Foundation Trust (ESNEFT). Rachel set up the youth service in Essex in 2019. She has received 472 referrals, along with a raft of positive feedback. Comments include:

  • “It was amazing to have someone there to support you when you need a chat from a friendly staff member who is kind and considerate.”
  • “II found it very helpful as I know I can speak to the youth worker and get support. She has also helped me with college.”
  • “Extremely helpful. Without the support, I wouldn’t be in my current position.”

“The Colchester youth service has been running successfully for the past four years, and has received great feedback from the young people we have supported,” said Rachel. “We are really excited that we can now offer the same service to young people in Ipswich and east Suffolk.

“We offer support for everything from low level mental health issues to support with education, self-esteem, confidence and building motivation.

“We hope that we can provide holistic care to our patients which compliments the medical treatment they are receiving from our clinical teams.”

Over the coming months, Rachel hopes to set up a Youth Forum at Ipswich Hospital which will give young people aged between 13 and 19 who have received care during the past two years the chance to feedback on their experiences and suggest areas for improvement.

Anyone who is interested in finding out more or joining the forum should email youthworker@esneft.nhs.uk


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