Visiting our wards, clinics and departments – Coronavirus (COVID-19) update


Visiting guidelines

We know how important visiting is to our patients and their loved ones. New guidance has been published about hospital visiting and we have looked at how we can start to re-introduce visiting for patients and continue to keep everyone safe.

On Monday 15 June 2020, we will be able to allow one visitor a day to patients who have been in hospital for more than 48 hours. The visit will be for 45 minutes and it will need to be ‘booked’ by ringing the ward where the patient is being cared for. We are introducing staggered visiting times from 10am in the morning to 9pm in the evening.

We are asking for everyone’s help in making these new visiting hours work and are also asking you to bear with us as we introduce this new system.

We are asking visitors to :

  • Book a ‘time’ for your visit by calling the ward caring for the patient you want to visit. Please ring between 10am and 3pm on weekdays only. All of the ward telephone numbers can be found on our website.
  • Wear a face covering (please supply your own) when you come to the hospital to visit.
  • Make sure you observe social distancing at all times
  • Not linger in shops or communal areas.

A little more detail about our new visiting approach

  • Patients may have up to three different visitors during their stay in hospital but these visits must be ‘booked’ by the person closest to the patient, such as their next of kin. Only this nominated person will be able to ‘book’ these visits for the patients.
  • Some areas of the hospitals will still be closed to visitors at this current time such as critical care units. We will still be able to allow virtual visiting using family liaison teams, letters to loved ones, keeping in touch with I-Pads and phones which have proved to be very valued by everyone.
  • Generally, the three visitors should be from the patient’s household or be within their support bubble. These measures reflect the national guidance introduced in England on 13 June.

Melissa Dowdeswell, Chief Nurse

You may also be interested in the Letters to Loved Ones service for patients at the hospital.

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