ESNEFT Cancer Support Helpline

Colchester cancer patients – call 01206 745 330

Ipswich cancer patients – call 01473 703 008

The ESNEFT Cancer Support Helpline is there if you have any questions about your cancer diagnosis or care and was developed in response to the Coronavirus (COVID-19) outbreak. 

The helpline is staffed on both the Ipswich and Colchester hospital sites by experienced and skilled staff, Monday to Friday, between 10am to 4pm, but it is hoped it may become a seven-day service. If you call with a clinical query, the call handler will either signpost you to your own clinical team, or they will ask the team to contact you, or they may be able to answer your questions themselves.

If you feel unwell during chemotherapy, you should call the number listed on your Chemotherapy Alert card.  At Ipswich, this will be via the Acute Oncology Service, and at Colchester, this will be via The Collingwood Centre.