About this service

Cancer care navigators

If you are receiving cancer treatment at East Suffolk and North Essex NHS Foundation Trust (ESNEFT) you will be offered extra help and practical support from diagnosis through to discharge thanks to a new cancer care navigator service.

The initiative, which is being jointly funded by the East of England Cancer Alliance and Macmillan Cancer Support, will see four dedicated colleagues based at Colchester Hospital and a further four in Ipswich.

If you have a new diagnosis of cancer, they will contact you and provide advice and signposting, as well as referrals to support groups or other services to help you manage the practical, emotional and financial challenges you may face.

The navigators will get in touch with you every three months to offer further advice as your needs change and will also be on hand to answer any questions you may have.

The new service is being overseen by Rachael Scott, strategic lead for Macmillan Cancer Services at ESNEFT.

The pilot project will initially run for 12 months, after which the results will be evaluated to measure its success.

We will arrange a time to talk through all your needs on the phone and help you to identify any key concerns so we can point you towards the best support and services for you.

You can self-refer to the service by contacting us below or you may be referred by a healthcare professional:

Contact details

Monday to Friday 9am-5pm (answerphone facility out of hours)

Ipswich Hospital: 01473 702125

Colchester Hospital: 01206 487288

Email: cancercarenavigators@esneft.nhs.uk



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