About this service

If you are receiving cancer treatment at East Suffolk and North Essex NHS Foundation Trust (ESNEFT) you may be offered extra help and practical support from diagnosis through to discharge thanks to a new cancer care navigator service.

The initiative, which is being jointly funded by the East of England Cancer Alliance and Macmillan Cancer Support, will see a team of four new colleagues based at Ipswich Hospital.

If you have a new diagnosis of cancer, they may contact you and provide advice and signposting, as well as referrals to support groups or other services to help you manage the practical, emotional and financial challenges you may face.

The navigators will get in touch with you every three months if you would find their support helpful to offer further advice as your needs change and will also be on hand to answer any questions you may have. The team are working in partnership with local primary care services to offer support to patients in the community where they live when Coronavirus (COVID-19) restrictions allow.

The new service is being overseen by Rachael Scott, strategic lead for Macmillan Cancer Services at ESNEFT.

The pilot project will initially run until May 2022, after which the results will be evaluated to measure its success.

You can self-refer to the service by contacting us below or you may be referred by a healthcare professional:

Contact details

Monday to Friday 9am-5pm (answerphone facility out of hours)

Telephone: 01473 702125

Email: cancercarenavigators@esneft.nhs.uk



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