About this service

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The TYA service at East Suffolk and North Essex NHS Foundation Trust is specifically for teenage and young adults affected by cancer, aged between 16 and 24.

What is a key worker?

  • while we are caring for you, most of you will have a main point of contact called a key worker. This is usually a clinical nurse specialist (CNS) or a specialist radiographer.
  • your key worker is an important member of the Multi Disciplinary Team (MDT) specialists working together to support you.
  • you may meet your key worker at your first appointment or after you have been diagnosed.
  • they will explain your tests and treatment options and support you and your family. You will also be given written information about the type of cancer you have, and other sources of information and support.
  • your key worker may change as you go through different treatments (surgery, chemotherapy, radiotherapy).

They support you by:

  • providing one-to-one care and support
  • helping you to understand and get through your treatment, including managing any side effects or symptoms
  • communicating between members of your care team such as your GP, practice nurse, community nurse and social worker
  • giving you details of support groups and other organisations that you may find helpful.
  • giving you contact details in your patient information file so you can ring your key worker. If you can’t get hold of your key worker and need to speak to someone, please contact the cancer support and information centre on 01473 715748 or pop in.



Jane – TYA Cancer Lead Nurse

Kyle – Youth Support Worker

Chloe’s story: How Teenage Cancer Trust helped me

Hannah’s story: How Teenage Cancer Trust helped me

Way forward – living with and beyond cancer (2 day event)



Hello my name is Dan Jolley and I am theTeenage Young Adult Nurse Specialist.

I am based at the Woolverstone Macmillan Centre Ipswich Hospital, entrance 15 and I work on Wednesday, if I do not answer my telephone when you call please leave me a message and I will contact you upon my return.

Telephone no: 01473 702 202.

CLIC Sargent

Supporting 16-24 year olds diagnosed with cancer

CLIC Sargent fights tirelessly to stop cancer destroying young lives.

Financial support:

Cancer costs. But we provide grants and unlock crucial financial support when it comes to money.

Day to day support:

Our social workers help with the everyday challenges cancer brings.

A free place to stay:

Around the corner from hospital, our Homes from Home keep families together during treatment.

For teens and young adults:

Every young person is unique. That’s why we provide a service to fit your lives and aspirations.

Participation at Clic Sargent;

We believe those with first-hand experience of cancer are the best people to tell us what needs to change

Visit the Clic Sargent website here.

Meet the TYA CLIC Sargent team


Time to invest in you

Bespoke programme for teenage and young adults affected by cancer:

  • physical Activity
  • diet and Nutrition
  • image
  • confidence
  • motivation

This bespoke programme is tailored to individual needs, helping you to improve your confidence and move forward in a new normality

For further information, please contact:

Dan Jolley (TYA CNS) 01473 702 202

Julie Finbow (Macmillan Support Worker) 01473 715 748



Support for teenage and young adults diagnosed with cancer

In conjunction with Lifehouse Spa, quarterly wellbeing days (9.30am – 3.30pm)

The days include: learning, peer support, motivation, mindfulness and an holistic therapy of your choice within the tranquil and relaxing setting at: Life House Spa, Thorpe-le-Soken:

  • includes lunch and all refreshments
  • transport can be arranged
  • facilitated by Dan Jolley (CNS) and Julie Finbow (Macmillan Support Worker)

For more information or to book a place please call 01473 715 748 or email: cancer.support@esneft.nhs.uk



Teenage Cancer Trust

Specific, tailored support for 16-24 year olds who have been diagnosed with cancer

What we do: We create world-class cancer services for young people in the UK, providing life-changing care and support so young people don’t have to face cancer alone.

Our team: Our team  includes regional and office-based staff, and expert nurses and youth workers on our units. They join our trustees and ambassadors in our goal to offer the best care and support for young people facing cancer.

We provide: information for young people and families affected by cancer. There’s also advice and resources to help you with things like mental health, nutrition, exercise, staying creative and keeping busy – especially during these difficult times.

Visit the Teenage Cancer Trust website here.


If you have any further questions or you would like any referrals then please contact the cancer care navigators at Ipswich on 01473 702 125 or at Colchester on 01206 487 288.

Or the John Le Vay Cancer Support and Information Centre at Ipswich on 01473 715 748 or the Wellbeing Centre at Colchester on 01206 487 288.

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