At Colchester Hospital we need volunteers to help busy staff in the Emergency Department
You will help to support patients and their families during their time in ED.
This could include:
- Giving information on waiting times
- Contacting a patient’s family and friends
- Giving directions
- Reading instructions
Most importantly, you will sit with worried family members, offer them a cup of tea and a kind word.
You will be a comforting presence for anxious patients, holding their hand and keeping them abreast of what is going on.
You must be an excellent communicator with plenty of compassion and sympathy.
You must be able to remain calm and steady in a fast-paced environment, and be confident in approaching people and offering your help.Back to top