Some of our chaplaincy volunteers perform a spiritual role which would include:
- Offering spiritual and emotional support to patients
- Helping prepare the chapel
- Reading lessons and leading a prayer
Other volunteers perform a more clerical role which could include some or all of the following tasks:
- Welcoming visitors to the chaplaincy centre
- Taking messages directly from visitors to the chaplaincy centre, and making sure they are forwarded to the appropriate person
- Making telephone calls on behalf of the chaplaincy team
- Answering the telephones in the department – taking, recording and forwarding messages
- Using the internal bleep system to alert chaplains to urgent referrals
- Implementing and maintaining office systems to support the ongoing work of chaplaincy in conjunction with the Lead Chaplain
- Providing administrative support to the chaplaincy volunteer training programme
- Providing administrative support to the ‘Chaplaincy in Conversation’ programme
- Writing correspondence on behalf of the chaplaincy team
- Maintaining the chaplaincy activity data base
- Preparing and circulating the on-call rota in conjunction with the Lead Chaplain
- Preparing presentation materials for the department
- Maintaining the office diary
- Maintaining confidentiality at all times